Privacy Policy and Terms & Conditions
Effective Date: November 10, 2025
Millen Marketing LLC dba Luxury Home Brochures (“Luxury Home Brochures,” “we,” “our,” or “us”) respects your privacy and values your trust. This Privacy Policy and Terms & Conditions describe how we collect, use, and protect your personal information when you interact with our website and services.
1. Information We Collect
We collect information from you when you visit our website, request a quote, place an order, communicate with us, or use our services. Information may include:
Name, company name, phone number, email address, and mailing address.
Order and project details necessary to fulfill your request.
Communication history, including email and phone correspondence.
Optional information you choose to provide (e.g., testimonials or survey responses).
We do not knowingly collect information from children under 13 years of age.
2. How We Use Your Data
We collect and use your personal data solely to:
Provide, manage, and improve our products and services.
Communicate with you regarding orders, support requests, and updates.
Process transactions and maintain accurate business records.
Comply with legal, tax, and regulatory obligations.
We do not use personal data for automated decision-making or profiling, and we do not use your data for any unrelated purpose.
3. Data Sharing
Your data will not be transferred, sold, or shared with any external organizations under any circumstances.
We do not disclose personal information to third parties, affiliates, vendors, or marketing partners. We do not share or sell customer data to anyone for any reason.
We will only disclose information if required by law or to protect our legal rights and the safety of our customers.
4. Safeguards and Security
We use secure systems, encryption, and strict access controls to safeguard your data from unauthorized access or disclosure.
Access to personal information is limited to authorized personnel only, and our systems are routinely reviewed and audited to prevent unauthorized sharing or misuse.
All payment transactions are processed through Authorize.net using SSL (Secure Socket Layer) technology. We do not store full credit card details on our servers.
5. Cookies
We do not currently use cookies. If this changes in the future, cookies will only be used to improve site performance and user experience—never to sell or share personal data. You can disable cookies through your browser settings at any time.
6. Data Retention
We retain personal data only as long as necessary to provide our services, comply with legal obligations, and maintain accurate business records. Once no longer needed, information is securely deleted.
7. Your Rights and Choices
You have the right to:
Access and review your personal information.
Request correction or deletion of your data.
Withdraw consent for communications.
Opt out of marketing or promotional messages.
To exercise these rights, please contact us using the information below.
8. Text Messaging and Phone Communications
By opting in to receive SMS communications from Millen Marketing LLC dba Luxury Home Brochures, you agree to receive customer care messages, promotional discounts, flash sales, and advertisements. Message frequency may vary, but you can expect to receive on average 1-2 messages per month. For information on how your data is handled, please review our privacy policy at https://luxuryhomebrochures.com/privacy-policy/. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance.
We do not sell, transfer, or share your phone number or personal information with any external organization under any circumstances.
Consent to receive calls or text messages is not a condition of purchase.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the content or privacy practices of those websites and encourage you to review their privacy policies before providing personal information.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted here with a new effective date.
11. Contact Information
If you have any questions or concerns regarding your personal data, this policy, or your rights, please contact us at:
Millen Marketing LLC dba Luxury Home Brochures
1519 E. Chapman Ave. #206
Fullerton, CA 92831
(727) 620-7337
support@luxuryhomebrochures.com
Terms and Conditions
1. Acceptance of Terms
By accessing or using this website (the “Site”), you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use the Site or our services.
2. Ownership and Copyright
All content on this Site—including text, designs, images, graphics, and layout—is the property of Millen Marketing LLC dba Luxury Home Brochures and is protected by U.S. copyright law. You may not reproduce, modify, or distribute any materials without our written consent.
3. Trademarks
“Luxury Home Brochures” and any associated logos or design marks are trademarks of Millen Marketing LLC. Unauthorized use is strictly prohibited.
4. User Conduct
You agree not to:
Submit false, misleading, or unlawful information.
Upload or distribute harmful, defamatory, or infringing materials.
Interfere with the Site’s functionality or attempt to gain unauthorized access.
We reserve the right to terminate access to the Site for any violation of these terms.
5. Orders and Payments
All pricing is listed in U.S. dollars. Orders must be paid in full before production begins. Payments are processed securely through Authorize.net. We do not retain credit card details.
Cancellations may be subject to processing fees. Because each order is custom, completed projects are non-refundable except in cases of verified production error.
6. Proofs and Production
If a digital proof is provided, you are responsible for reviewing and approving it before production. We are not liable for errors in approved proofs, including spelling, color, or layout discrepancies.
7. Color Accuracy
While we make every effort to match colors as closely as possible, variations in ink, paper, and lighting conditions may occur. Exact color matching is not guaranteed.
8. Shipping and Delivery
Orders are shipped via major carriers such as FedEx or UPS. We are not responsible for shipping delays due to carrier issues, weather, or other factors outside our control.
9. Limitation of Liability
To the fullest extent permitted by law, Millen Marketing LLC dba Luxury Home Brochures shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our Site or services.
10. Indemnification
You agree to indemnify and hold harmless Millen Marketing LLC dba Luxury Home Brochures, its employees, and affiliates from any claims arising from your misuse of this Site or violation of these Terms.
11. Termination
We may terminate or suspend access to our Site or services at any time for conduct that violates these Terms or harms our business interests.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California. Any disputes shall be resolved exclusively in the courts of Los Angeles County, California.
13. Entire Agreement
These Terms and our Privacy Policy constitute the entire agreement between you and Millen Marketing LLC dba Luxury Home Brochures regarding your use of this Site and our services.
SMS Communications
By opting in to receive SMS messages from Millen Marketing LLC dba Luxury Home Brochures, you agree to receive text messages related to your brochure projects, including customer service updates, proofs, order notifications, and occasional promotional offers. Message frequency may vary, and message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at (727) 620-7337 or support@luxuryhomebrochures.com. Consent to receive messages is not a condition of purchase.